Everything to know before your first basket.

A surprise made up of the store's unsold food of the day: bread and pastries, meals, fruit and vegetables, groceries… The store page gives examples and the estimated value, always at least twice the price you pay.

Yes. It's food from the same day, close to its date or downgraded for its looks, and still fit to eat. It never goes past its use-by date. With the island heat, bring a cooler bag for fresh food and get it into the fridge quickly.

Possible allergens are listed on the store page, but since the contents are a surprise, a basket may contain an allergen that isn't listed. Ask the store what's inside when you pick up, and never eat anything if you don't know what's in it.

Each store sets its own price, at least 50% below the value of the food, from €3.99. A €0.39 service fee is added per order, however many baskets you take. The total is always shown before you pay.

Yes, for free in the app up to 2 hours before your pickup time starts, with a full refund. After that, since the food has been set aside for you, the order can no longer be refunded. If the store cancels, you're refunded automatically.

Someone you trust can pick up the basket for you with your code. A basket that isn't picked up by the end of the pickup time is neither refunded nor rescheduled: the store may then donate it.

Report it from your order in the app, or email support@greenbox-sxm.com, within 24 hours of pickup, with photos. We look into every request and refund all or part of the order if it is justified.

A recent Kbis extract or registration certificate, ID for the manager, bank details in the business name, your professional liability insurance certificate and your food safety documents. We help you get set up and create your Stripe payment account.

Every week, by bank transfer, for all baskets picked up or not picked up in the previous week, minus the commission. The details of each payout are available in the Store dashboard of the app.

Join the launch list, then share your personal link. As soon as 3 friends who signed up with your link have confirmed their email, your first basket is free in the app, up to €5, for a reservation within 30 days of opening. Limited to the first 200 referrers.